Shipping & Delivery Policy

Effective Date: July 29, 2025

Last Updated: July 29, 2025

Thank you for shopping with Valiant Empowerment Inc. and Infinite Mood. We are committed to fast, reliable, and legally compliant delivery of all our products, both physical and digital.

Physical Products: Shipping & Fulfillment

We aim to ship all physical items within 24 hours of order confirmation (excluding Sundays and public holidays).

Shipping Details:

Processing Time: Orders are processed and shipped within 24 business hours.
Shipping Methods: Standard shipping (3–7 business days) via USPS, UPS, or FedEx. Expedited shipping available at checkout.
Shipping Confirmation: You will receive a tracking number by email once your order ships.
Delivery Area: We currently ship to all 50 U.S. states. International shipping may be available on select products, please contact us before purchasing.

Order Issues:

If your package is delayed, damaged, or missing:

Contact our support team at support@valiantempowerment.com within 7 days of the expected delivery date.
We will work to resolve the issue promptly, including replacing or refunding the order as needed.

Compliance:

We comply with the Federal Trade Commission’s Mail, Internet, or Telephone Order Rule, which requires sellers to:

Ship within the advertised timeframe (24 hours)
Notify customers of any delay and offer the option to cancel
Provide refunds promptly when necessary

Digital Products: Instant Access

All digital products, including ebooks, downloads, audio teachings, or course materials—are delivered instantly upon purchase.

Delivery Process:

After completing payment, customers receive immediate access via:
- Direct download link
- Member portal login
- Confirmation email with access instructions

If you do not receive your digital product immediately, please check your spam/junk folder or contact us at digital@valiantempowerment.com.

Access Issues or Errors:

If you experience any issues accessing a file or digital product, contact us within 48 hours of purchase. We will ensure that you receive the correct product or offer a replacement as needed.

Legal Compliance & Consumer Rights

We fully comply with all applicable federal and Florida state consumer protection laws regarding:

Product delivery
Fair advertising
Refund and access guarantees

By placing an order, you agree to our full Terms of Service and Refund Policy, available on our website.

Contact Us

For any questions regarding shipping or delivery, contact:

Email: info@infinitemood.com
Phone:(863) 272-9304
Hours: Monday–Friday, 9 AM – 5 PM EST